E-commerce – Content Integration is the Next Wave for E-commerce

Alexander Mahr Industry briefing Leave a Comment

E-commerce (i.e. online retail) has a long history and is the foundation of the commercial Internet. Looking at that history, we argue that innovation in e-commerce comes in waves. First successful e-commerce business models were focusing on convenience of choice (e.g. generalist e-commerce player Amazon or specialist online shops for any specific segment, e.g. Zappos) or on price by cutting …

Online Travel – Non-stop Growth

Alexander Mahr Industry briefing Leave a Comment

Online travel is one of the early success cases of the Internet and it is still growing strongly. The research firm eMarketer estimates in a recent forecast that online travel sales will total more than USD 481 bn globally in 2015 (up 13% from 2014). Strong demand in Asia-Pacific and Latin America is driving these growth projections. Research firm PhocusWright …

Why Kuoni failed (the digital transformation)

Jan Sedlacek General Leave a Comment

The ultimate confession of failure On the 5th of November 2015 the Kuoni group announced that it would lay off 350 people and also replace CEO Peter Meier, just one and a half years after his appointment. This happened in the context of making public continuously bad figures, for which Meier is to be blamed far less than his predecessors. Rumours go that …